Never leave a customer message unanswered.
TungChat replies on Instagram in seconds – day and night – collects every request, and your team approves with one click. We set it up for you.
Evenings & weekends
Many messages arrive after closing time – and wait until Monday.
On site, on shift
When you’re working, you can’t keep checking DMs.
The next one is faster
Whoever waits for hours asks a competitor.
From message to confirmed appointment
Built for businesses that live from enquiries
AI customer service
Answers questions about services, hours, area and process – only from information you approved.
AI sales assistant
Turns interested people into complete leads with name, phone, location and need.
AI booking assistant
Collects appointment and table requests. You approve – the customer is confirmed automatically.
Everything in one place – on your phone too
- Inbox with every chat – take over with one click
- Requests: confirm, reschedule or decline
- Calendar, contacts and monthly reports
- German, English and Albanian
You stay in control
Made for
Trades & construction
Waterproofing, roofing, plumbing, electrics – capture every job request, even from the building site.
Salons & barbers
Answer “Do you have time on Saturday?” instantly and fill your calendar.
Restaurants & cafés
Table requests approved by staff, answers about hours and menu.
Simple packages, more included
Starter
For businesses starting with AI on their most important channel.
Start free trial- Website chat + 2 channels (Instagram, WhatsApp or Messenger)
- AI learns from your website, menu and price lists
- Understands photos and images*
- Bookings and requests in the chat – your team confirms
- Inbox with one-click takeover, calendar
- 900 AI conversations / month
- 2 team members
Growth
For growing businesses that want every channel.
Start free trial- Everything in Starter, plus all channels incl. your e-mail inbox*
- Automatic replies to Facebook and Instagram comments*
- 2 live integrations (catalogue, CRM or booking system)*
- Payment links in the chat – money goes straight to your account*
- Broadcasts + Zapier, Make and webhooks*
- Forms, results and CSV export*
- Scheduling with Google Calendar*
- 2,900 AI conversations / month
- 5 team members
Pro
For busy teams and businesses with several locations.
Start free trial- Everything in Growth
- Full business scan: website, social media and Google – learned by the AI*
- WhatsApp campaigns (more than a broadcast)*
- Unlimited live integrations*
- Several locations, each with its own team and calendar*
- Guided onboarding – we set it up with you
- Priority support
- 8,000 AI conversations / month
- 15 team members
Business
For larger companies, chains and agencies – a package built around you.
Contact us- Everything in Pro
- Custom conversation volume and pricing
- Unlimited locations and client workspaces
- Custom integrations with your systems
- White-label branding*
- Dedicated account manager
AI that answers the phone
Soon your assistant will also pick up calls: it answers questions, takes bookings and requests by voice – in German, English and Albanian – and hands the call to your team when needed.
Prices excl. VAT · Annual payment: 2 months free · Minimum term 3 months · * soon
Questions
Do I need to set anything up?
No. We connect your accounts, write the AI’s knowledge from your website and test it with you. You only approve requests.
Will the AI promise things I can’t keep?
No. It only uses the information you approved and never confirms prices or appointments – your team does.
Can I take over a conversation?
Yes, any time. One click in the inbox and the AI stays quiet in that chat.
Which channels?
Instagram today. Facebook Messenger, WhatsApp, website chat, your e-mail inbox and online-shop orders are being rolled out.
What happens at the monthly limit?
You get a warning at 80 %. At 100 % the AI pauses until the month ends; messages still arrive in your inbox.
What about GDPR?
Data is kept separately per business, you get a data processing agreement, and customers can ask for deletion.
Let’s test it with your business.
We build a demo with your own information – you write to it like a customer.